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Shipping & Return Policy

Shipping Policy

All orders are shipped within 24 hours

All orders received before 2pm central standard time ships the same day. 

Orders after 2pm will ship next next day except on Sundays. We do not ship on Sundays.

Saturday orders received before 10am CST will also ship on Saturday. All order received after 10am on Saturday will ship next business day.

All our shipment is sent through United States Postal Service Priority mail except ofcourse on a special request.

Click the link below and enter your tracking number on the USPS webstie to track your order

usps-website.jpg

 Return Policy

At Tenuci; we are here to offer you the best and make sure you are satisfied. If at any time you are not satisfied with your order please follow the instructions below for returning an item. Item must remain in its original condition.  You can return an item for exchange/store credit within 15 days of receipt. All items returned after 15 days will be a store credit only. We will pay return shipping if we sent the wrong order or item is received damaged and we will refund only for this special scenario. Buyer pays return shipping if you have changed your mind or simply want an exchange. You should expect to receive your refund (if applicable) within 1-3 business days of us receiving the item. Remeber your bank may take longer to credit your account. Refund will be given in the same way it was received Check,Debit or Credit Card.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Please ship all returns to:

Tenuci

7991 166th Street West,

Lakeville, Minnesota, USA 55044